Gusto

Gusto review covering pricing, features, pros and cons, payroll, tax filing, benefits, HR tools, contractor payments, employee self-service, and alternatives for small businesses.

At a Glance

Pricing Paid

Gusto is an online payroll, benefits, and HR platform designed mainly for small and growing businesses. It brings payroll processing, tax filings, employee benefits, time tracking, hiring, and employee management into one dashboard, helping businesses handle routine HR and payroll tasks from one place. Gusto also provides employee self-service features, so employees can access pay information, benefits, and personal details through their own accounts. Businesses can use the platform to automate payroll calculations, tax payments, direct deposits, and other administrative tasks.

How Gusto Works

  • Centralized Dashboard: Employers can manage payroll, employee onboarding, time tracking, benefits, and other HR tasks from one web-based dashboard.
  • Automated Calculations: Gusto calculates employee wages, deductions, and applicable federal, state, and local payroll taxes during payroll processing.
  • Direct Deposits and Tax Filings: Gusto processes employee direct deposits and handles required tax filings, including W-2 and 1099 forms, with government agencies.
  • Employee Self-Service: Employees can use the Gusto Wallet app to view pay stubs, access tax documents, track hours, and split their paychecks.

How We Rated Gusto

We rated Gusto based on the features that matter most for payroll and HR software, including payroll automation, tax compliance, benefits administration, time tracking, employee self-service, and contractor payments. We also considered its ease of use, pricing structure, available features across different plans, and how well it can support small businesses as their teams grow. This helps provide a broader view of Gusto's overall functionality rather than focusing on individual features alone.

Pros

  • Clean and intuitive interface with simple task management.
  • Automates federal, state, and local tax filing.
  • Connects employee benefits and payroll in one system.
  • Uses clear monthly pricing with no mandatory long-term contracts.
  • Gusto Wallet gives employees access to pay and budgeting tools.

Cons

  • Monthly base fees and per-person costs increase as teams grow.
  • Limited support for complex piece-rate payroll calculations.
  • Advanced HR features are available only on higher-priced plans.
  • Specialized benefits may require additional setup.
  • Remote workforce customization options can be limited.

Gusto is best for small and medium-sized businesses that need payroll, benefits, and basic HR tools in one platform.

  • Small businesses and startups
  • Businesses managing W-2 employees
  • Companies working with independent contractors
  • Teams that need automated payroll tax filing
  • Businesses offering employee benefits
  • Employers looking for employee self-service tools

Gusto combines payroll, tax filing, benefits, time tracking, and employee administration in one platform. Its automated payroll calculations and tax filings can reduce the amount of manual work involved in running payroll and maintaining compliance. The platform also gives employees direct access to pay information through Gusto Wallet and connects benefits such as health insurance and retirement deductions with payroll. Businesses can also use Gusto to manage contractors, including international contractor payments.

Gusto's Key Features

Unlimited regular and off-cycle payroll runs.

Automated federal, state, and local tax filings.

Employee benefits and retirement plan administration.

Time and attendance tracking.

Employee onboarding and self-service tools.

Gusto Wallet app for employees.

Contractor payments in more than 120 countries.

Integrations with accounting and business software.

Pricing

Free Trial

Free

Disclaimer: for the latest and most accurate pricing, please visit the official Gusto website.

Frequently Asked Questions

Does Gusto offer full-service payroll?
Yes. Gusto provides full-service payroll with automated calculations, direct deposits, tax filings, and employee payment support.
Can Gusto handle tax filing and tax payments?
Yes. Gusto calculates and handles applicable federal, state, and local payroll tax filings and payments.
Is Gusto suitable for small businesses and startups?
Yes. Gusto is primarily designed for small and medium-sized businesses and offers payroll, benefits, and HR tools for growing teams.
Does Gusto provide employee benefits management?
Yes. Gusto supports benefits such as health insurance, 401(k) plans, workers' compensation, and commuter benefits.
Does Gusto integrate with accounting and business software?
Yes. Gusto integrates with accounting and other business software to connect payroll and employee data with existing workflows.
Does Gusto support contractors and freelancer payments?
Yes. Gusto supports contractor payments and can help businesses manage and pay international contractors in more than 120 countries.

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Based on user reviews

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R

Rhea Kapoor

Excellent tool! Saved me hours of work. Highly recommended.

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